Privacy Policy

Overview

At Craft & Babble, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined below.

Information We Collect

When you place an order, sign up to our mailing list, or contact us, we may collect the following information:

  • Your name

  • Email address

  • Billing and delivery address

  • Payment information (processed securely via our payment providers)

  • Any information you choose to share when contacting us

We may also collect non-personal data such as website usage information through cookies to help improve your browsing experience.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Send marketing emails (only if you have opted in)

  • Improve our website, products and services

We will never sell your personal data to third parties.

Email Marketing

If you sign up to our mailing list, you may receive updates about new products, workshops, kits, and special offers. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

Cookies

Our website uses cookies to help improve your experience, understand how our site is used, and ensure it functions properly. You can disable cookies in your browser settings, although some parts of the site may not work as intended.

How We Protect Your Information

We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access. Payment details are handled securely by trusted third-party providers and are not stored by us.

Sharing Your Information

We only share your information with trusted third parties where necessary to run our business, such as:

  • Payment processors

  • Delivery companies

  • Website and email service providers

These providers only use your data to perform their services and are required to keep it secure.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to your data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch. We’re happy to help.

Craft & Babble may update this policy from time to time, so please check back occasionally to stay informed.